In short: Loopfluence uses information you provide, feedback and activity within the product, and public information from a creator profile you authorize us to research to personalize ideas for you. We do not claim access to private social media data.
This Privacy Policy explains how Deckata, Inc. (“Deckata,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you use Loopfluence, our website, mobile application, and related services (together, the “Services”). Loopfluence is operated by Deckata, Inc., which is responsible for personal information processed through the Services.
1. Information we collect
Information you provide
- Account and contact information, such as an account identifier and, where provided through Sign in with Apple, your name and email address. If you use Apple’s Hide My Email feature, we may receive an Apple relay email address instead of your personal email address.
- Creator information, including the social handle, profile links, topics, preferences, and other creator context you choose to provide.
- Communications and feedback, such as support messages, refinement requests, feedback, and other information you choose to send us.
- Transaction information. If paid features are offered, purchases may be processed by Apple or another payment provider. We do not receive your full payment-card number from Apple.
Public creator information
When you provide a creator handle, profile URL, or similar identifier for a profile that you own, manage, or are otherwise authorized by the creator to use with Loopfluence, you direct and consent to Loopfluence researching and analyzing information that is publicly available in connection with that profile. This may include public profile information, posts, captions, topics, links, and other publicly visible content found through web search.
We use this information to understand your creator profile, interests, style, and subject matter and to personalize recommendations. Loopfluence does not require or claim access to your social media password, private messages, private analytics, private posts, or other non-public social media information.
We use this information to understand your creator profile, interests, style, and subject matter and to personalize recommendations. Loopfluence does not require or claim access to your social media password, private messages, private analytics, private posts, or other information that is not publicly available to us.
Information about how you use the Services
We may collect information about your interactions with Loopfluence, such as ideas shown to or viewed by you, time spent viewing ideas, ideas you save, reactions you give, refinements you request, features you use, navigation within the Services, and settings you choose. We use this information to operate the product, understand which recommendations are useful, and personalize future recommendations.
Technical and diagnostic information
When you use the Services, we and our service providers may receive standard technical information such as device type, operating system, app version, IP address, approximate location derived from IP address, device or app identifiers, timestamps, crash information, performance information, and diagnostic logs.
Our website may also use cookies, local storage, or similar technologies that are necessary to operate the site and to perform limited product analytics.
2. How we use information
We may use personal information to:
- Provide, maintain, secure, and personalize the Services;
- Build and update a creator profile based on authorized public content, your preferences, and your feedback;
- Generate, rank, save, recommend, and refine personalized post ideas;
- Understand which recommendations and product features are useful and improve future recommendations;
- Authenticate accounts, respond to support requests, and communicate important service updates;
- Monitor reliability and performance and diagnose technical problems;
- Prevent fraud, abuse, unauthorized access, and other misuse of the Services;
- Comply with law and enforce our agreements; and
- Carry out another purpose that we disclose to you when information is collected.
3. How we disclose information
We may disclose information in the following circumstances:
- Service providers. We use vendors that help us host, operate, secure, analyze, support, and improve the Services. These may include cloud infrastructure, product analytics, authentication, communications, and artificial-intelligence providers.
- At your direction. We may disclose information when you ask us to connect with or send information to another service.
- Legal and safety reasons. We may disclose information when reasonably necessary to comply with applicable law, legal process, or valid government requests; protect the rights, property, or safety of Deckata, our users, or others; or investigate fraud, abuse, or security issues.
- Business transfers. Information may be transferred in connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar transaction, subject to appropriate protections.
We may also use and disclose aggregated or de-identified information that cannot reasonably be used to identify you.
4. Advertising and sale of personal information
We do not sell your personal information. We do not share personal information for cross-context behavioral advertising, and we do not use information collected through Loopfluence to target advertising to you across other companies’ apps or websites.
5. Artificial intelligence
Loopfluence uses artificial-intelligence services to research publicly available creator information, analyze relevant creator context, and generate personalized recommendations. Information relevant to these functions, such as a creator handle, creator context, public information, feedback, and product requests, may be processed by our artificial- intelligence service providers as necessary to provide the Services.
AI-generated recommendations are creative suggestions. They may be inaccurate, incomplete, duplicative, or similar to content that exists elsewhere, and you should review them before use.
6. Data retention and account deletion
We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, personalize recommendations, comply with legal obligations, resolve disputes, protect the Services, and enforce our agreements. Retention periods may vary based on the type of information and why we use it.
You may delete your Loopfluence account from the Settings page in the app. When you delete your account, we delete or de-identify personal information associated with the account unless we need to retain particular information for legal, security, fraud-prevention, accounting, dispute-resolution, or similar legitimate purposes. Information may remain for a limited period in backups before those backups are overwritten or deleted.
7. Security
We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for maintaining the security of your account and promptly notifying us of suspected unauthorized access.
8. Your choices and privacy rights
Depending on where you live and subject to applicable law, you may have rights to request access to, correction of, deletion of, or a copy of personal information we maintain about you; object to or restrict certain processing; withdraw consent where processing is based on consent; or appeal certain decisions concerning a privacy request.
You may initiate deletion of your account through the Services. For other privacy requests, email[email protected]. We may need to verify your identity before completing a request.
You may also change certain creator information, preferences, saved ideas, and other account information through the Services where those controls are available.
9. Browser privacy signals
Some web browsers offer “Do Not Track” signals. Because there is not a single universally accepted standard for responding to these signals, our website does not currently respond to every Do Not Track signal. We do not use the Services to track your activity across third-party websites or apps for targeted advertising, and we do not knowingly permit third parties to collect personal information through the Services for their own cross-site behavioral advertising. Where applicable law requires us to recognize a particular browser-based privacy signal, we will do so.
10. Children’s privacy
The Services are intended only for people who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe that a person under 18 has provided personal information to us, contact us so that we can take appropriate action.
11. International data transfers
We and our service providers may process information in countries other than the country where you live. Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
12. Third-party services
The Services may link to, rely on, or interoperate with third-party platforms and services. Their privacy practices are governed by their own policies, and we are not responsible for how they handle information. Public creator content also remains subject to the terms, intellectual-property rights, and privacy settings applicable to the platform where it appears.
13. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version and revise the “Last updated” date above. If required by law, we will provide additional notice or obtain consent before a material change takes effect.
14. Contact us
Questions or privacy requests can be sent to:
Deckata, Inc.
5227 N 7th St STE 18150
Phoenix, AZ 85014
[email protected]